Refund Policy

💰 Refunds & Returns

We want you to love what you ordered! If your item arrives damaged, defective, or not as described, email us at FirstStop4Gifts@outlook.com with your Order Number and a photo of the issue. 📧

✅ In most cases, we can resolve this with a replacement or refund — no need to ship anything back to us.

💳 Refund Timing
Once approved, refunds are processed within 3-5 business days to your original payment method. Please allow extra time for your bank to post it.

🚫 Order Cancellations
We begin preparing orders quickly after they're placed. Please contact us as soon as possible if you need to cancel or change your order — once it's been sent to our fulfillment partner, we may not be able to cancel it.

⚠️ Non-Returnable Items
Health and personal care items cannot be returned for hygiene reasons.

📧 Questions? Email us at FirstStop4Gifts@outlook.com — we respond within 24 hours!